Store FAQs
Store frequently asked questions

FAQ INFORMATION

Some faq answers

  • For a franchisee, what is kettelie?

    -- kettelie is a franchisor that enable people (franchisee) to sell food to their communities. We cook everyday, birthdays, weekends, holidays, etc... It's a passion. 

    Most importantly, we make money by becoming a franchisee.

    Sign Up to become a franchisee, click Sell food to get started.

    -- For existing Businesses, add your menu on kettelie, watch your sales go up with no upfront cost.

  • What kind of food do I sell as a franchisee of kettelie?

    kettelie is not your typical franchisor. We don't tell you what to sell in your market. You get to make your own menu; we give you ~loose guidance and guidelines. You're in control of your own menu! 
    You can sell any type of food or drink that are already cooked/prepared. Griyo, taco, salad, pizza, cooked rice, beans, chicken, vegetables, pasta, etc.. Our customers are hungry and looking to order home cooked meals.

  • How can I become a franchisor of kettelie?

    Sign Up, click Sell food to get started.

  • When does kettelie pay a franchisee?

    kettelie pays a franchisee a couple of days after the order. We have to make sure customers / guests are satisfied before we pay the franchisee.

  • Who can become franchisee of kettelie?

    Anyone can become a franchisee of kettelie: Chefs, cooks, stay home moms / dads, restaurant owners / employees, food trucks, etc..
    If you are on this page and you make / access to cooking food
    , you can become a franchisee.
    Important: No alcohol selling unless you have an alcohol license.
    No uncooked / raw food is allowed!

  • Where can I prepare the food ? Do I need a venue?

    You can prepare the food at your home kitchen. That's where most of our franchisees prepare and sell it. You can also do it on a food truck, ghost kitchen, etc..
    NB. Try to keep your cost down and pass the savings to your customers.

  • How much should a franchisee charges for each item/food?

    As the franchisor (kettelie), we don't set the price for the food. We think it's best to let the price determined by the market you serve, price of ingredients, etc...
    You can charge as little or as much as you want.

    We ask you to be mindful and reasonable about your price. Rule of thumb, ask yourself if you would buy the item(s) at your price.
    Generally, kettelie items/food are cheaper than restaurants since kettelie stores have almost $0 overhead. 

    Important: Just be aware of the price point analysis. If you charge too little, you might get lots of customers. If you charge too high, you might get less people, assuming the food is relatively good.

  • Why do I become a franchisee?

    I become a franchisee because I want to share my Culture with the community. I have a cooking talent I want to put in use. I want to make money as a store owner.

  • How do I edit my item(s)?

    Click: Here -> Login to my account -> tap the 3-dots under the product -> edit.

    If you were already logged in, but not on the item(s) page, tap the 3 horizontal bars -> account -> all activities -> scroll all the way down -> update item(s). Tap the 3-dots under the product -> edit.

  • Where can I buy the ingredients to prepare the food?
    The ingredients can be bought at your regular grocery stores. You can also get them at Walmart, Kroger, Restaurant Depot, Costco, BJ's, etc..
  • How do I make the food listing stands out? How do I get more people to order?
    Tips: Upload a few good pictures of the food, drinks, etc.. The more pictures you upload, the more likely people would order. Post the listing on your social media account (facebook, instagram, tiktok, twitter, etc..)
    Here's how to upload more pictures: Click: Here -> Login to my account -> tap the 3-dots under the product -> edit -> scroll down and tap take picture -> take more pictures. Follow the prompt based on your device.